March 25, 1999
To Whom It May Concern:
In the capacity of training coordinator for the information systems
organization at BankBoston, I have worked closely with Susan Goldberg
for the past 18 years. During that time she has been a valuable
resource, providing a variety of training resources from self-study
alternatives during her early years with ASI, to instructor-led
training which she currently provides through her company, Northeast
Training Group, Inc.
Over that time span, the quality of service and training I have
received from Susan has been consistently superb. She has demonstrated
an outstanding willingness to understand our specific training needs
and tailor her training recommendations to meet those needs. In
addition, I can always count of Susan's support and follow-through
during the entire training life cycle from contracting to course
delivery and post-course evaluation. She goes to great lengths to
ensure that the training agreed upon is delivered according to specifications.
I have appreciated greatly the breadth of Susan's knowledge of
the current state of information technology and training. I have
often consulted with her when making decisions affecting systems
education, and I have come to view her as a valued training colleague.
In conclusion, I personally would highly recommend Susan and Northeast
Training Group, Inc. to anyone seeking a training solution to an
information technology challenge.